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Switching to Gmail from Microsoft Outlook

Reply to email

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In this section:

Reply to and forward email


Reply and forward

Reply and forward

Reply in 2016 version

Outlook 2016, 2013, and 2010

1 To reply to a single email or the last email in a thread, click Reply "" .
2 To reply to an email within a thread, click Reply all "".
3 To forward a single email or the last email in a thread, click Forward "" .
4 To forward an email within a thread, click More """"Forward.
5 To see previous email in a thread, click Show trimmed content "".
6 To forward an entire conversation, at the top, click More """"Forward all.
7 To use a Smart Reply, at the bottom of the email, click a suggested reply. You can then edit the email before sending it.

Map of where in Gmail to click to do numbered steps 1 through 7, above

Tip: Gmail’s Smart Reply may suggest some responses based on the email you received. To save time, select one, then edit the suggested text or send it as is.

Change recipients and subjects


Change recipients and subjects

Change recipients and subjects

Change recipients in 2016 version

Outlook 2016

Send email options in 2013 version

Outlook 2013

2010 send email layout

Outlook 2010

Add and remove recipients:

When composing your reply:

  • Add recipients—Click the To field and enter the recipient's email address.
  • Remove recipients—Next to the person's email address, click Remove "".

Edit recipients and subject fields

Edit an email subject:

  1. Next to Type of response Reply, click the Down arrow Drop down arrowand thenEdit subject.
  2. Enter a new subject.


Save attachments


Save attachments

Download attachments or save them to Drive

Save attachment in 2016 version

Outlook 2016

Save attachments in 2013 version

Outlook 2013

Save attachments in 2010 version

Outlook 2010

Download an attachment to your computer

  1. On your computer, go to Gmail.
  2. Open an email message.
  3. Hover your mouse over the thumbnail, then click Download Download.

Your browser saves attachments you've downloaded in a download folder. Check your browser’s settings to see where to find your downloads. If you use Google Chrome, learn about downloading a file on Chrome.

You can also drag pictures and attachments from your email to your desktop to download them.

Forward an email as an attachment

  1. On your computer, go to Gmail.
  2. Select the emails that you want.
  3. Click More Moreand then Forward as attachment.
  4. In the “To” field, add recipients. You can also add recipients in the “Cc” and “Bcc” fields.
  5. Add a subject.
  6. Write your message.
  7. At the bottom, click Send.

Note: To forward as an attachment, you can also right-click on a message or drag and drop the file into the body of your message.

Save attachment options highlighted

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