You can find details about your order history and status.
Find your order status
To find details about your order while signed into your Google account:
- Go to your Google Store Order history.
- Click View or Edit Order on the order you want to review.
To find details about your order as a guest or while not signed in:
- Go to store.google.com/authentication.
- Enter the email address you used to place the order and the order number from your confirmation email.
- Select Find order.
- Choose the order you want to review.
- At the top, you can find your order status.
- While you check your order status, you can also edit or cancel your order and track your shipment.
- If you checked out as a guest and need a VAT invoice, contact Google Store support.
- If you placed an order as a guest and your order failed due to a payment issue, your order will be canceled and you'll need to make another purchase.
Find your order history
Find your previous Google Store orders on the Order history page.
If you still can’t find your order, contact Google Store support.